{"id":6974,"date":"2026-04-13T15:35:03","date_gmt":"2026-04-13T15:35:03","guid":{"rendered":"https:\/\/akhbaronline.co\/hunter\/sfr-condamne-a-10-millions-deuros-damende-pour-publicites-trompeuses\/"},"modified":"2026-04-13T15:35:08","modified_gmt":"2026-04-13T15:35:08","slug":"sfr-condamne-a-10-millions-deuros-damende-pour-publicites-trompeuses","status":"publish","type":"post","link":"https:\/\/akhbaronline.co\/hunter\/sfr-condamne-a-10-millions-deuros-damende-pour-publicites-trompeuses\/","title":{"rendered":"SFR condamn\u00e9 \u00e0 10\u00a0millions d\u2019euros d\u2019amende pour publicit\u00e9s trompeuses"},"content":{"rendered":"<div id=\"\">\n<figure class=\"article__media\"> <picture class=\"article__media\">  <\/picture><figcaption class=\"article__legend\" aria-hidden=\"true\">Une boutique SFR \u00e0 Paris en juin 2025.  <span class=\"article__credit\" aria-hidden=\"true\">EMMA DA SILVA\/AFP<\/span>  <\/figcaption><\/figure>\n<p class=\"article__paragraph  \">L\u2019op\u00e9rateur de t\u00e9l\u00e9communications SFR a \u00e9t\u00e9 condamn\u00e9 \u00e0 une amende de 10\u00a0millions d\u2019euros, dont 5\u00a0millions avec sursis, pour des publicit\u00e9s trompeuses de sa marque RED by SFR, ont annonc\u00e9, lundi 13\u00a0avril, SFR et l\u2019UFC-Que choisir.<\/p>\n<p class=\"article__paragraph  \">L\u2019op\u00e9rateur a \u00e9t\u00e9 condamn\u00e9 le 19\u00a0mars par le tribunal correctionnel de Paris pour des <em>\u00ab\u00a0pratiques commerciales trompeuses\u00a0\u00bb<\/em>, selon un message post\u00e9 par SFR sur le r\u00e9seau social\u00a0X.<\/p>\n<p class=\"article__paragraph  \">Cette condamnation constitue un <em>\u00ab\u00a0signal fort en faveur de la transparence des pratiques commerciales\u00a0\u00bb<\/em>, a salu\u00e9 l\u2019association de consommateurs UFC-Que choisir, qui avait saisi la justice en\u00a02021 \u00e0 la suite de plaintes de consommateurs.<\/p>\n<section class=\"catcher catcher--favoris\">\n<div class=\"catcher__content\"><span class=\"catcher__title catcher__title--hide\">Lire aussi (2023) |<\/span><span class=\"catcher__desc\">  <span class=\"icon__premium\"><span class=\"sr-only\">Article r\u00e9serv\u00e9 \u00e0 nos abonn\u00e9s<\/span><\/span>  T\u00e9l\u00e9phonie et Internet\u00a0: un quart des op\u00e9rateurs ont des pratiques commerciales d\u00e9loyales, selon la DGCCRF <\/span> <\/div>\n<p> <button class=\"lmd-btn-icon lmd-btn-icon--primary lmd-btn-icon--m js-lmd-dropdown-favorite-toggler\" aria-controls=\"lmd-dropdown-favorite\" aria-label=\"Lire plus tard\" aria-describedby=\"article-title-3338341\" data-article-id=\"3338341\" data-position=\"lire aussi\" data-url=\"https:\/\/www.lemonde.fr\/pixels\/article\/2023\/09\/12\/telephonie-et-internet-un-quart-des-operateurs-ont-des-pratiques-commerciales-deloyales-selon-la-dgccrf_6189055_4408996.html\" data-status=\"\"> <span class=\"icon__favorites\"\/> <span class=\"js-btn-icon-tooltip\" aria-hidden=\"true\">Lire plus tard<\/span> <\/button> <\/p>\n<\/section>\n<h2 class=\"article__sub-title\">\u00ab\u00a0Des hausses unilat\u00e9rales de prix\u00a0\u00bb<\/h2>\n<p class=\"article__paragraph  \">Il \u00e9tait reproch\u00e9 \u00e0 l\u2019op\u00e9rateur d\u2019avoir pr\u00e9sent\u00e9 les forfaits t\u00e9l\u00e9phoniques de sa gamme RED by SFR comme des abonnements \u00e0 prix fixe, en affirmant que cela \u00e9tait <em>\u00ab\u00a0sans condition de dur\u00e9e\u00a0\u00bb<\/em>, <em>\u00ab\u00a0sans prix qui doublent au bout d\u2019un an\u00a0\u00bb<\/em> ou <em>\u00ab\u00a0garanti \u00e0 vie\u00a0\u00bb<\/em>.<\/p>\n<p class=\"article__paragraph  \">Selon un extrait du jugement publi\u00e9 sur\u00a0X par SFR, la justice a estim\u00e9 que ces <em>\u00ab\u00a0all\u00e9gations de p\u00e9rennit\u00e9\u00a0\u00bb<\/em>, mentionn\u00e9es du 1<sup>er<\/sup>\u00a0janvier\u00a02017\u00a0au 31\u00a0d\u00e9cembre\u00a02020, \u00e9taient <em>\u00ab\u00a0fausses ou de nature \u00e0 induire en erreur\u00a0\u00bb<\/em> les clients.<\/p>\n<p class=\"article__paragraph  \"><em>\u00ab\u00a0En r\u00e9alit\u00e9, et en contradiction totale avec ces engagements, l\u2019op\u00e9rateur a impos\u00e9 des hausses unilat\u00e9rales de prix de ses forfaits d\u00e8s 2019\u00a0\u00bb<\/em>, a fait savoir dans un communiqu\u00e9 l\u2019UFC-Que choisir, qui pr\u00e9cise avoir d\u00e9pos\u00e9 plainte contre SFR en\u00a02021\u00a0aupr\u00e8s du procureur de Paris, puis en\u00a02022\u00a0devant le doyen des juges d\u2019instruction.<\/p>\n<p class=\"article__paragraph  \">L\u2019association de consommateurs a ajout\u00e9 que l\u2019op\u00e9rateur avait \u00e9galement \u00e9t\u00e9 condamn\u00e9 \u00e0 lui verser 50\u00a0000\u00a0euros. Sollicit\u00e9, SFR n\u2019a pas souhait\u00e9 faire de commentaire.<\/p>\n<section class=\"catcher catcher--favoris\">\n<div class=\"catcher__content\"><span class=\"catcher__title catcher__title--hide\">Lire aussi :<\/span><span class=\"catcher__desc\">  <span class=\"icon__premium\"><span class=\"sr-only\">Article r\u00e9serv\u00e9 \u00e0 nos abonn\u00e9s<\/span><\/span>  Les op\u00e9rateurs t\u00e9l\u00e9coms font remonter les factures <\/span> <\/div>\n<p> <button class=\"lmd-btn-icon lmd-btn-icon--primary lmd-btn-icon--m js-lmd-dropdown-favorite-toggler\" aria-controls=\"lmd-dropdown-favorite\" aria-label=\"Lire plus tard\" aria-describedby=\"article-title-3270126\" data-article-id=\"3270126\" data-position=\"lire aussi\" data-url=\"https:\/\/www.lemonde.fr\/economie\/article\/2022\/04\/18\/les-operateurs-telecoms-font-remonter-les-factures_6122571_3234.html\" data-status=\"\"> <span class=\"icon__favorites\"\/> <span class=\"js-btn-icon-tooltip\" aria-hidden=\"true\">Lire plus tard<\/span> <\/button> <\/p>\n<\/section>\n<section class=\"author\">\n<p class=\"author__detail\">  <span class=\"author__name\">Le Monde avec AFP<\/span>  <\/p>\n<\/section>\n<section class=\"article__reactions\">         <\/section>\n<\/p><\/div>\n<p><a href=\"https:\/\/www.lemonde.fr\/societe\/article\/2026\/04\/13\/sfr-condamne-a-10-millions-d-euros-d-amende-pour-publicites-trompeuses_6679732_3224.html\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Une boutique SFR \u00e0 Paris en juin 2025. EMMA DA SILVA\/AFP L\u2019op\u00e9rateur de t\u00e9l\u00e9communications SFR a \u00e9t\u00e9 condamn\u00e9 \u00e0 une amende de 10\u00a0millions d\u2019euros, dont 5\u00a0millions avec sursis, pour des publicit\u00e9s trompeuses de sa marque RED by SFR, ont annonc\u00e9, lundi 13\u00a0avril, SFR et l\u2019UFC-Que choisir. L\u2019op\u00e9rateur a \u00e9t\u00e9 condamn\u00e9 le 19\u00a0mars par le tribunal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6975,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-6974","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"_links":{"self":[{"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/posts\/6974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/comments?post=6974"}],"version-history":[{"count":1,"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/posts\/6974\/revisions"}],"predecessor-version":[{"id":6976,"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/posts\/6974\/revisions\/6976"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/media\/6975"}],"wp:attachment":[{"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/media?parent=6974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/categories?post=6974"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/akhbaronline.co\/hunter\/wp-json\/wp\/v2\/tags?post=6974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}